Shipping policy


FAQs

Shipping costs?
Since our customers' satisfaction is our top priority, we currently offer STANDARD and PREMIUM shipping.
Due to the current high demand, the delivery time is around 10-30 days.

EUROPE:
Standard Shipping: € 0,00 – € 49,99 purchase amount -> Shipping costs € 7,00.
Premium Shipping: € 50,00 – € more purchase amount -> Shipping costs € 0,00.

UNITED STATES:
Standard Shipping: € 0,00 – € 49,99 purchase amount -> Shipping costs € 7,00.
Premium Shipping: € 50,00 – € more purchase amount -> Shipping costs € 0,00.

SOUTH AMERICA:
Brazil, Argentina, Bolivia, Chile, Ecuador, Colombia, Netherlands Antilles, Paraguay, Peru, Uruguay, Venezuela
Standard Shipping: € 0,00 – € 49,99 purchase amount -> Shipping costs € 7,00.
Premium Shipping: € 50,00 – € more purchase amount -> Shipping costs € 0,00.

CENTRAL AMERICA:
United States Minor Outlying Islands, Bahamas, Barbados, Bermuda, Costa Rica, Dominica, Dominican Republic, El Salvador, Haiti, Jamaica, Cuba
Standard Shipping: € 0,00 – € 49,99 purchase amount -> Shipping costs € 11,00.
Premium Shipping: € 50,00 – € more purchase amount -> Shipping costs € 0,00.

AUSTRALIA, NEW ZEALAND, CANADA:
Standard Shipping: € 0,00 – € 49,99 purchase amount -> Shipping costs € 11,00.
Premium Shipping: € 50,00 – € more purchase amount -> Shipping costs € 0,00.

ASIA:
Japan, Katar, Malediven, Philippinen, Russland, Saudi-Arabien, Sri Lanka, Vereinigte Arabische Emirate
Standard Shipping: € 0,00 – € 49,99 purchase amount -> Shipping costs € 7,00.
Premium Shipping: € 50,00 – € more purchase amount -> Shipping costs € 0,00.

To speed up the delivery process, your order will be processed immediately and shipped within 24 hours.

If you have any questions or problems, we are available around the clock. Simply send requests via email to chicswimwear@outlook.com.

How long does it take to ship?

All our orders are processed within 3 days. If you don't get shipment email after 3 days, then please get in touch and we will try and push it through faster for you.

Delivery times do take a little while and can be up to 25 days in some rare cases. Delays can occur when ordering to South Africa - your local customs can sometimes hold the items for up to 30 days. During this period the tracking does not update, but once customs release it, the tracking will show it is now with your local postal service pending delivery. Most of our orders arrive in less than 2 weeks, but this may not always be the case. We know this is a bit longer than usual, however, there is a reason behind it! We have designed these bikinis and in order to keep our prices as low as possible for you, we get them sent to you from the country they are made in, so things take a little bit longer, but we promise, it is worth the wait!

Please note that you may have to pay customs charges in your country. We cannot accept responsibility for these, unfortunately. The price usually isn't very much at all.

Cancelling Orders?
If you change your mind and would like to cancel your order you need to get in touch with us as soon as possible, before your items are shipped. Once your order goes in, it goes straight to dispatch. It is quite rare we are able to cancel after payment clears. We will try our best to cancel your order and refund you straight away, but unfortunately, if your order has left the warehouse, you will need to return it once you get it and we can refund you then.
If you need to initiate a cancel, please click here -> Returns & Exchanges.

Sale items/Promo Codes?
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. The same goes for any order which was purchased with any promo code.

Customs?
Please be aware that you may have to pay customs duty in your local country. Some customs offices can take in excess of 1-2 months to clear orders.